2025 Customer Satisfaction Survey--Faye
Dear Partner,
As an important part of the Decathlon supply chain, we have always been committed to improving the fabric supply and service level to ensure overall production efficiency and quality. We sincerely invite you to evaluate your experience with us over the past year. Your professional feedback is of great significance to us. Thank you for your support!
1. Company Name:
2. Contact Person:
3. Overall, how would you rate our cooperation in 2025? Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
4. Your evaluation of our fabric quality: Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
5. Your evaluation of our fabric delivery time: Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
6. Your evaluation of our fabric packaging standards and protection: Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
7. Your evaluation of our sales staff in business understanding & order management : Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
8. Your evaluation of our sales staff in problem-solving & coordination efficiency : Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
9. Your evaluation of our sales staff in communication attitude & service awareness : Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
10. Your evaluation of our speed and effectiveness in handling fabric quality issues: Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
11. Your evaluation of our logistics delivery time and accuracy: Very Satisfied Satisfied Average Dissatisfied Very Dissatisfied
12. Please provide your suggestions or comments for our cooperation: